Privacy Policy
Effective Date: [27.11.2024]


At Concute, we prioritize the privacy and security of your personal data. This Privacy Policy outlines how we collect, process, store, and protect your personal information in compliance with the UAE Federal Law No. 45 of 2021 on Personal Data Protection (PDPL) and other applicable regulations.
Scope
This Privacy Policy applies to all visitors, users, and customers who interact with our website, https://concute.com.
Information We Collect
We may collect and process the following personal data:

• Name: To identify and personalize your experience.
• Email Address: For communication and account-related updates.
• Phone Number: To contact you regarding inquiries or services.

Additionally, we may collect non-personal information, such as your IP address, browser type, and website usage data, through cookies or analytics tools.
Legal Basis for Processing Personal Data
We process your personal data under the following legal bases, as outlined by UAE law:

• Consent: When you provide explicit consent for specific purposes.
• Performance of a Contract: To fulfill our contractual obligations to you.
• Legal Compliance: To comply with applicable laws and regulations.

How We Use Your Data
The personal data we collect is used for the following purposes:

1. To provide and improve our services.
2. To respond to your inquiries and offer customer support.
3. To send service updates, promotional messages (with your consent), or other communications.
4. To ensure compliance with legal obligations and regulatory requirements.

Data Sharing and Transfers
Your personal data will not be sold, rented, or shared with third parties except:

• With Your Consent: For specific purposes agreed upon by you.
• Service Providers: With trusted partners who assist in providing services, under strict confidentiality agreements.
• Legal Authorities: If required to comply with UAE laws or respond to legal requests.

If your data is transferred outside the UAE, we ensure compliance with PDPL requirements, including adequate data protection measures in the receiving country.
Your Rights Under UAE Law
You have the following rights regarding your personal data:

1. Access: Request access to the personal data we hold about you.
2. Correction: Request corrections to inaccurate or incomplete data.
3. Erasure: Request deletion of your personal data, subject to legal obligations.
4. Objection: Object to the processing of your data for certain purposes.
5. Data Portability: Request a copy of your data in a structured, electronic format.

To exercise these rights, please contact us at info@concute.com. We will respond within the timeframes stipulated by UAE law.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Data Security
We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse, including encryption, secure servers, and regular system audits.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage or disable cookies through your browser settings.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or UAE regulations. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@concute.com